Monday, August 25, 2014

Beware of Signals from

I don’t usually rant about consumer issues on my blog, but this one service has been annoying me to no end. On Facebook a few months ago I saw an advert for Signals—an e-mail marketing service run by Hubspot. I decided to look into it and subscribed to their newsletter. It didn’t take me long to realize that their service was not for me, so I unsubscribed. These original newsletter -emails were from Daniel Wolchonok

A few days later I was still getting e-mails from them, but I noticed that the sender and the e-mail address had changed (It was now Anum Hussain I thought this was a dishonest way of continuing to send e-mails, but I just unsubscribed from that e-mail, too. At first they did not stop. I sent a less than friendly e-mail to Anum, and he replied—promising to opt me out of ALL e-mails. BUT, again a few days later I was still getting e-mails from them, but this time from the same sender but another e-mail address (Anum Hussain This is the deceptive way they operate; as soon as you unsubscribe from one, they simply start sending the newsletter from another e-mail address. This time there has been no reply to my complaints. I have been sending all mails from them to and I have filed a formal complaint with the FTC, so I still waiting to see how that pans out. In the meanwhile I am still getting spammed by them.
Deceptive spam from from
Trying to unsubscribe from Signals from is impossible. Once you opt in there is no way out.
If you happen to see the Signals from ad in your Facebook newsfeed or anywhere else, think carefully about subscribing as there appears to be no way to effectively unsubscribe. DO NOT click on it if you don’t want and endless stream of spam from I thought Hubspot would have higher standards, but seeing as how some of the e-mail addresses used are Hubspot e-mails, I assume they have no ethics either.

1 comment:

  1. Hi Kenny,

    First of all, I apologize sincerely that you're still receiving our emails. We take this very seriously, and I can assure you we're not trying to strategically change emails to reach your inbox - I just happen to have a few different ones synced up to my account.

    Second, I want to thank you for bringing this to our attention because if it's happening to you, it's likely happening to others, and that's simply not the type of business we want to run.

    Finally, our team has been spending all morning looking into what went wrong here. I sent you an email just now (ironic, I know) so we can update you on what happened and to nail down what isn't working properly on our end. Thanks again for reporting it to us, we really appreciate you taking the time to bring it to our attention.