Beware of Signals from Hubspot.com

I don’t usually rant about consumer issues on my blog, but this one service has been annoying me to no end. On Facebook a few months ago I saw an advert for Signals—an e-mail marketing service run by Hubspot. I decided to look into it and subscribed to their newsletter. It didn’t take me long to realize that their service was not for me, so I unsubscribed. These original newsletter -emails were from Daniel Wolchonok dan@getsignals.com.

A few days later I was still getting e-mails from them, but I noticed that the sender and the e-mail address had changed (It was now Anum Hussain anum@getsignals.com). I thought this was a dishonest way of continuing to send e-mails, but I just unsubscribed from that e-mail, too. At first they did not stop. I sent a less than friendly e-mail to Anum, and he replied—promising to opt me out of ALL e-mails. BUT, again a few days later I was still getting e-mails from them, but this time from the same sender but another e-mail address (Anum Hussain ahussain@hubspot.com). This is the deceptive way they operate; as soon as you unsubscribe from one, they simply start sending the newsletter from another e-mail address. This time there has been no reply to my complaints. I have been sending all mails from them to spam@uce.gov and I have filed a formal complaint with the FTC, so I still waiting to see how that pans out. In the meanwhile I am still getting spammed by them.

Trying to unsubscribe from Signals from Hubspot.com is impossible. Once you opt in there is no way out.

If you happen to see the Signals from Hubspot.com ad in your Facebook newsfeed or anywhere else, think carefully about subscribing as there appears to be no way to effectively unsubscribe. DO NOT click on it if you don’t want and endless stream of spam from Getsignals.com. I thought Hubspot would have higher standards, but seeing as how some of the e-mail addresses used are Hubspot e-mails, I assume they have no ethics either.